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Your feedback could make us aware of problems we don’t know about, so we want to hear from you. We encourage feedback, which may be a suggestion for improvement, a concern or complaint or a compliment for good work.

Please remember that in most instances concerns can be resolved promptly by talking to staff. You may also approach the Manager of the site or program.

You can let us know your feedback by downloading and completing a Consumer Feedback Brochure. These are available from all sites/programs or you can download a brochure.

Alternatively, you can email feedback@helpinghand.org.au or complete the online form.

Your privacy and confidentiality will be respected throughout the feedback process. To learn more you can read our Consumer Feedback policy which can also be found on our Policy and Position Statements page.



Contact us today on 1300 653 600