Organisation Strategy


Our Strategic Plan focuses on five strategic areas: Responsive Service Delivery, Culture and Reputation, Growth and Change, Sustainable Business and Workforce.

Each of these areas has its own plan of action. We are excited by and committed to our Plan which is engaging, flexible, responsive and collaborative.

To create the plan, we engaged with clients, staff and the Helping Hand Board. It guides our service development, projects and Helping Hand’s growth and expansion until 2020. In a climate of change and transparency, we are committed to be held accountable. The success of the plan is measured against quality and sustainability. We know that true change and success is only achieved when new ideas are embedded into the character and core of our organisation.

Visit our Strategic Plan website and engage with us.



Need more information? Read our useful fact sheets below.