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Organisation Strategy

Our Strategic Plan has been created with a focus on five strategic areas: Responsive Service Delivery, Culture and Reputation, Growth and Change, Sustainable Business and Workforce. Each of these areas has its own plan of action (or key result area). We are committed to implementing a plan that is engaging, flexible, responsive and collaborative.

The Plan has been created in collaboration with our clients, staff and Board, and will guide our service development and projects over the next three years. Our intention with this plan is to provide a solid framework for our organisation’s growth and expansion over the next few years. In a climate of change and transparency, we are committed through our governance to be held accountable. The success of the plan will be measured against two key indicators – quality and sustainability – as we recognise that true change and success can only be achieved when innovative ideas are embedded into the character and core of our organisation.

Read our Strategic Plan here

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