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Royal Commission Updates

Read ongoing updates about the 2019 Royal Commission into Aged Care Quality and Safety below


15 June 2019

The Commission will continue to move around the country and will hold hearings in all capital cities and some regional centres until December. The next two Royal Commission sessions are in Western Australia: 17–19 June in Broome, and 24-28 June in Perth. The focus for these hearings will be indigenous care, person-centred care and delivery of aged care in remote locations.


20 May 2019

The second round of hearings in the Royal Commission were held in Sydney from 6-17 May. The focus of these hearings was on the quality and safety of residential aged care, with a particular emphasis on care for people with dementia. The Commission heard a range of witness testimonies including from residents, family members, aged care staff, CEOs of aged care services, government representatives and several peak body and other agency spokespeople. Some of the key topics raised during the hearings were in relation to staff training levels, restrictive practices and models of care. We are hopeful that final recommendations from the Royal Commission will lead to positive change and increased investment that will improve outcomes for all older Australians.


26 April 2019

From 18—22 March 2019 the Aged Care Royal Commission held its second round of hearings in Adelaide. The focus for the Commission in this period was home care services. The eight topics specific to home care, focused on in March included: accessing My Aged Care; the waiting list for aged care services in the home; the approval process for providers of home care services; the regulation of services (and ensuring the quality and safety of services in the home); fees and charges; unspent funds in home care; consumer directed care and the administration of home care packages; and workforce. The next round of hearings, scheduled for May in Sydney, will focus on residential care.


11 March 2019

The Aged Care Royal Commission began its first public hearings in Adelaide on 11 February 2019 with a range of witness testimonies heard from consumers, peak bodies from many areas and statisticians. The start of the Commission process was to describe the aged care sector and to outline the main issues experienced within the sector. Helping Hand welcomes the Royal Commission and looks forward to recommendations, likely to be handed down at the end of this year, and how they will help drive improvements in the sector for residents, clients and staff.


8 February 2019

The first public hearing will be held in Adelaide from 11 February to 13 February, and from 18 February to 22 February 2019. Subjects to be covered in this hearing include:

  • Key features of the aged care quality, safety and complaints system
  • How the changing demographics of the Australian population will affect the aged care system
  • The nature and meaning of ‘quality’ and ‘safety’ within the Australian aged care system
  • Key issues affecting the functioning of the Australian aged care system, from the perspectives of representative bodies and people receiving or seeking aged care services.


23 January 2019

Helping Hand was one of the top 100 organisations that was invited to make a submission by the 7 January 2019. We have done this and will be openly and transparently participating in the commission as it moves forward. Helping Hand feels positive, and agrees with the Commissioners statements made last Friday, that this is a once in a lifetime opportunity for all voices to come together to develop an aged care system that meets the needs of the community.


9 January 2019

The Commission will hold its preliminary public hearing in Adelaide at 10:00am on Friday, 18 January 2019 at the Roma Mitchell Commonwealth Law Courts Building, and will commence hearing evidence from witnesses from February.


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