home
change text size    
contact us on 1300 653 600   

News

Listen to this page using ReadSpeaker

Home Care Services review success

Recently our home and community care services underwent a very thorough quality review through the Australian Aged Care Quality Agency.

Our services in metro Adelaide and regional South Australia were assessed against the Home Care Common Standards, which include details relating to management practices, how people access and use our services, and client rights and responsibilities.

The review process included an examination of our records and interviews with our staff, and opportunity was given for our clients to give feedback to the review team if they wished. We are delighted that the Agency received over 40 phone calls from clients who expressed their positive experience with us, and who wanted to pass on their thanks for the services provided by our staff and volunteers.

We are very proud to have received overwhelmingly positive feedback from both our clients and the review team, who acknowledged that we had met all the Home Care Common Standards and gave great comments on our exceptional level of service to the community.

Our passion for supporting clients to remain independent has shone through, and we thank everyone involved for making this review process a resounding success.

 

Contact us today on 1300 653 600

Enquire