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At Helping Hand we challenge the idea that aged care is just about managing needs of older people.  Our aim is to transform a system which is adequate, but not exceptional, by encouraging learning, driving change, and influencing policy reform.

Our Research and Development unit, established in 2004, has delivered a broad range of programs and partnerships that continue to shape the way older people and ageing is perceived and services are provided. The aim is to develop innovative solutions for the future.

Turning what we know into what we do

What does research mean to us? Finding out what actually works, and why, from the older person’s perspective.  We then make changes in our business systems to reflect this.

We also look at what academics and experts have to say about a subject and turn that into practical support for people in the real world.   Our priority in research is on knowledge which can make a change in what we do.


Development is the linking point between research and current practice – the work we need to do to refine, change, or implement new things based on the knowledge we gain through research.

Our Goal 

Our ideal is to have a system that enables us to choose what is right for us as individuals, without reducing quality of life.   Research and development allows us to explore the way things can be, rather than just accept the way they are.

Our programs are funded through a variety of corporate and academic partnerships that enable us to realise mutual strategic goals and deliver social impact.


Helping Hand recognises the value of partnerships spanning government, academic, not for profit and corporate stakeholders.

We are looking for long term partners who want to make a sustainable difference in age care. Options exist to invest in capital funding or directly into one of the projects operating within our programs.  Alternatively we welcome suggestions from prospective partners who have a particular passion that they would like to explore together.


If you would like more information on any of our research or projects  or to speak to someone about partnering with us please contact our Project Officer on 1300 653 600

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Contact us today on 1300 653 600