Frequently Asked Questions Archives – Page 2 of 2 – Helping Hand

Category: Frequently Asked Questions


I would like to request a specific Home Support Worker to visit me, is this allowed?

25-01-21

I would like to request a specific Home Support Worker to visit me, is this allowed?

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I want to cancel or change the date/time of my home support service, what do I do?

What do I do if I want to cancel or change the date or time of my home support service?

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Can anyone live in a retirement village?

21-12-20

Can anyone live in a retirement village?

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Can visitors stay with me in my retirement unit?

Can visitors stay with me in my retirement unit?

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Can I have a pet in a retirement village?

Can I have a pet in a retirement village?

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What’s the difference between a retirement village and an aged care home?

What’s the difference between a retirement village and an aged care home?

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What type of care and support is offered in a retirement village?

What type of assistance is offered in a retirement village?

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Do I own my retirement home?

Do I own my retirement home?

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What qualifications do I need to work at Helping Hand?

14-08-19

What qualifications do I need to work at Helping Hand?

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When do I find out if I’ve got the job?

14-02-19

When do I find out if I’ve got the job?

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What is a functional capacity test and do I need one to work at Helping Hand?

What is a functional capacity test and do I need one to work at Helping Hand?

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Can I work at Helping Hand if I have a criminal record?

Can I work at Helping Hand if I have a criminal record?

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Can you conduct a criminal history check for me when I start working at Helping Hand?

Can you conduct a criminal history check for me when I start working at Helping Hand?

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Where can I get a national police clearance certificate as part of my employment?

Where can I get a national police clearance certificate as part of my employment?

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Do I need a national police clearance certificate to work at Helping Hand?

Do I need a national police clearance certificate before I start working at Helping Hand?

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Do I need to provide references when I apply for a job?

Do I need to provide references when I apply for a job?

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What happens once I’ve had a job interview?

What happens once I’ve had a job interview?

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What can I expect in a job interview?

What can I expect in a job interview?

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What happens after I apply for a job?

I’ve applied for a current job vacancy, what happens next?

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