Category: Frequently Asked Questions
I would like to request a specific Home Support Worker to visit me, is this allowed?
25-01-21
I would like to request a specific Home Support Worker to visit me, is this allowed?
Read MoreI want to cancel or change the date/time of my home support service, what do I do?
What do I do if I want to cancel or change the date or time of my home support service?
Read MoreCan anyone live in a retirement village?
21-12-20
Can anyone live in a retirement village?
Read MoreCan visitors stay with me in my retirement unit?
Can visitors stay with me in my retirement unit?
Read MoreWhat’s the difference between a retirement village and an aged care home?
What’s the difference between a retirement village and an aged care home?
Read MoreWhat type of care and support is offered in a retirement village?
What type of assistance is offered in a retirement village?
Read MoreWhat qualifications do I need to work at Helping Hand?
14-08-19
What qualifications do I need to work at Helping Hand?
Read MoreWhat is a functional capacity test and do I need one to work at Helping Hand?
What is a functional capacity test and do I need one to work at Helping Hand?
Read MoreCan I work at Helping Hand if I have a criminal record?
Can I work at Helping Hand if I have a criminal record?
Read MoreCan you conduct a criminal history check for me when I start working at Helping Hand?
Can you conduct a criminal history check for me when I start working at Helping Hand?
Read MoreWhere can I get a national police clearance certificate as part of my employment?
Where can I get a national police clearance certificate as part of my employment?
Read MoreDo I need a national police clearance certificate to work at Helping Hand?
Do I need a national police clearance certificate before I start working at Helping Hand?
Read MoreDo I need to provide references when I apply for a job?
Do I need to provide references when I apply for a job?
Read MoreWhat happens after I apply for a job?
I’ve applied for a current job vacancy, what happens next?
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