Frequently Asked Questions Archives – Helping Hand

Category: Frequently Asked Questions


What does allied health mean?

01-07-21

What does allied health mean?

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When should I have an assessment?

When should I think about having an assessment for help at home?

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What does wellness mean?

14-02-21

What does wellness mean?

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Do I need a referral for allied health?

Do I need a referral for allied health?

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What does aged care nursing involve for care at home?

What does aged care nursing involve for care at home?

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I have a great idea for a social group, how can you help me get it started?

I have a great idea for a social group, how can you help me get it started?

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Can I come and visit the residential care home before I put in an application, so I can see what it’s like?

30-01-21

Can I come and visit the residential care home before I put in an application, so I can see what it’s like?

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What does residential care include?

What does residential care include?

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What does it cost to move into a residential aged care home?

What does it cost to move into a residential aged care home?

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Who is eligible for residential aged care?

Who is eligible for residential aged care?

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What are the rights of aged care residents?

What are the rights of aged care residents?

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What is the difference between in-home care and residential care?

What is the difference between in-home care and residential care?

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What will help at home cost me?

25-01-21

What will help at home cost me?

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I’m in hospital and I’ll need home care when I get home. What do I do?

I’m in hospital and I’ll need home care when I get home. What do I do?

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What is the difference between Commonwealth Home Support Programme and Home Care Packages?

What is the difference between Commonwealth Home Support Programme and Home Care Packages?

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I have a question about my Home Care Services account, who do I talk to?

I have a question about my Home Care Services account, who do I talk to?

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I would like to request a specific Home Support Worker to visit me, is this allowed?

I would like to request a specific Home Support Worker to visit me, is this allowed?

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I want to cancel or change the date/time of my home support service, what do I do?

I want to cancel or change the date/time of my home support service, what do I do?

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Can anyone live in a retirement village?

21-12-20

Can anyone live in a retirement village?

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Can visitors stay with me in my retirement unit?

Can visitors stay with me in my retirement unit?

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