FAQs Home Care - Helping Hand

Category: FAQs Home Care


When should I have an assessment?

01-07-21

When should I think about having an assessment for help at home?

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What will help at home cost me?

25-01-21

What will help at home cost me?

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I’m in hospital and I’ll need home care when I get home. What do I do?

What do I do when I’m in hospital and I’ll need home care when I get home?

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What is the difference between Commonwealth Home Support Programme and Home Care Packages?

What is the difference between Commonwealth Home Support Programme and Home Care Packages?

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I have a question about my Home Care Services account, who do I talk to?

Who do I talk to if I have a question about my Home Care Services account?

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I would like to request a specific Home Support Worker to visit me, is this allowed?

I would like to request a specific Home Support Worker to visit me, is this allowed?

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I want to cancel or change the date/time of my home support service, what do I do?

What do I do if I want to cancel or change the date or time of my home support service?

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