I want to cancel or change my home care service - Helping Hand

I want to cancel or change the date/time of my home support service, what do I do?

What do I do if I want to cancel or change the date or time of my home support service?

Please call our Home Care Services team on 1300 444 663 during business hours, and have your Client ID number ready (this can be found on the top right-hand side of your Tax Invoice/Statement). Please allow at least 24 hours notice when calling, to avoid being charged for a cancelled or changed visit.


This post is part of a series of frequently asked questions – read more Home Care Services FAQs here, and discover all our Frequently Asked Questions here.

Return to News