People of Helping Hand: Jules – Helping Hand

People of Helping Hand: Jules

Meet Jules, Chaplaincy Coordinator. Jules is living proof that life, and work, can be even sweeter the second time around.

People of Helping Hand - Jules Citti

Twenty years ago, Jules started working at Helping Hand, until a change of circumstances led to her moving interstate. Less than one year later, she was back.

‘I had kept in touch with many of the friends I had made at Helping Hand. When word got around that I had returned to Adelaide, I received a call asking me when I could come back to Helping Hand. My life had been through some significant changes; I remember bursting into tears and feeling so grateful. Coming back felt like returning to a safe haven. I always loved the work, in particular, spending time with residents and getting to know them’, says Jules.

In her current role she works with Paul Hodgson, Coordinating Chaplain and brings a passion and warmth to every aspect of her role as Chaplaincy Coordinator.

Her first stint at Helping Hand lasted five years, and today she celebrated another 15 years of service. It’s been a day of surprises and reflection.

‘On Wednesdays, Chaplaincy Services hold a service and morning tea in Grivell Hall, North Adelaide. I looked up and saw this ‘Thank you’ sign projected on the wall and thought “oh who are they saying thank you to?” As, it turns out Paul had arranged a special surprise for me. All the residents and lifestyle team joined in and sang “For she’s a jolly good fellow.” While I really don’t like to be the centre of attention, it was a beautiful and lovely moment. What made it so special was being surrounded by people who mean so much to me.

‘I feel so privileged to be here. I have so much respect for the people who work in residential care homes – the carers, nurses, hotel services staff, lifestyle, volunteers – everyone who provides care.

Seeing that level of care, every single day, means I am not afraid of getting older. It’s a rite of passage. If you need a walking stick or can’t do what you once did – there are still things to experience and enjoy. When my time comes around, I’d be more than happy with a room on the third floor of Rotary House!’

Happy anniversary Jules! And thank you.

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