Resident Funded Units

Resident Funded Units are priced at market value. You purchase a license to live in the unit for as long as you wish. In addition, you pay an ongoing fee which covers the following services:

  • repairs and maintenance of your unit – mechanical, electrical, plumbing, and pest control
  • gardening in common areas including front gardens and clearing of pathways
  • communal electricity and gas costs
  • access to 24/7 emergency maintenance
  • SA Water charges
  • Council rates
  • Emergency Services Levy
  • cleaning of common areas
  • staff support and administration costs.

You are responsible for household retirement living costs and expenses including electricity, gas, phone, internet, contents insurance, etc.

Resident Funded Units are protected by the Retirement Villages Act 2016.

The Helping Hand difference

Should your circumstances change, Helping Hand guarantees a 90 day cooling off period after you move in. Most importantly, you will receive a full refund of your entry contribution.

When it is time to vacate your unit, it will be valued by a licenced, independent valuer. The refund you receive is the amount set by the valuer, minus the amount retained by Helping Hand as stated in the licence agreement.

Unlike some other retirement villages, Helping Hand does not require the unit to be sold before the refund can be paid and you will receive your contribution refund within 30 days. Nor is your refund affected by resale charges such as marketing costs or refurbishment fees.

Rental Units

This is our more affordable housing option. Residents pay rent which is debited fortnightly and covers the following services:

  • repairs and maintenance of your unit – mechanical, electrical, plumbing, and pest control
  • gardening in common areas including front gardens and clearing of pathways
  • communal electricity and gas costs
  • access to 24/7 emergency maintenance
  • SA Water charges
  • Council rates
  • Emergency Services Levy
  • cleaning of common areas
  • staff support and administration costs.

Rental applications are subject to standard referee checks. You are responsible for household retirement living costs and expenses including electricity, gas, phone, internet, contents insurance, etc.

Rental Units are protected by the Residential Tenancies Act 1995.

Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Retirement Living

Female reception staff member on phone call respite care

Some pets may be allowed in a retirement village, depending on the village rules and the type of pet. Pet arrangements may consider safety, suitability, neighbours, property requirements and approval processes.

Next step: Ask Helping Hand about pet guidelines before choosing a retirement living unit.

Retirement villages are generally designed for older people who can live independently but want a lower-maintenance home in a more supported, community-based environment. Eligibility, age requirements and village agreements can vary. Retirement living is different from residential aged care because it does not provide 24/7 nursing care.

Next step: Contact Helping Hand to discuss retirement living options, current availability and whether a village may suit your needs.

In many Helping Hand retirement living properties, Helping Hand retains ownership of the home and land, and residents purchase a licence to live in the unit. Some properties may also be offered as rental units.

To understand your options fully, please talk to our Housing Coordinator, and read more about Retirement Living costs here.

Residential aged care costs vary depending on the home, room type, government funding and your personal financial situation. The Australian Government may contribute to care costs, and residents may also need to contribute depending on their means assessment. Costs may include care fees, accommodation costs and optional additional services. Helping Hand publishes fees on individual residential care home pages.

Next step: Review My Aged Care cost guidance, check fees on the relevant home page and speak with Helping Hand’s Admissions Team.

The cost of Help at Home depends on your assessed needs, funding type, services used and any personal contribution. Some people may access government-funded support through My Aged Care, while others may pay privately. Costs can vary for personal care, cleaning, nursing, transport, allied health and respite.

Next step: Contact Helping Hand for more information or visit My Aged Care for official funding information.