Welcome to the Helping Hand staff portal!
This area of our website is for current employees of Helping Hand and allows you to access:
The systems above can be accessed using your Helping Hand email address and password.
Access this system from your mobile using your personal username and password.
If you have forgotten your password, use the Forgot Password link on the home screen of EmployeeOnline and enter your Helping Hand email address.
Note: You cannot use your personal email address.
If you have problems accessing these services, please call the IT Help Desk on 08 8366 5499 during business hours (8.30am to 5:00pm Monday to Friday).
You can access your Helping Hand email through a web-based version of Outlook. You will be able to read and reply to emails, but you will only be able to open email attachments if your computer has the right programs to do so e.g. Microsoft Word.
(Only if you know your old password. If you have forgotten your password, please call the IT Help Desk on 08 8366 5499 during business hours (8.30am to 5:00pm Monday to Friday).
New employees are required to undertake a number of mandatory training courses prior to starting work at Helping Hand.
Existing employees may be required to undertake training courses yearly or as requested by their Manager. A certificate of completion will be issued to you. You will need to provide a copy to your supervisor.
Find all of Helping Hand’s direct contact numbers here