Getting started

With Helping Hand Retirement Living, you’ll feel at home and enjoy independence, peace of mind and community.

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If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

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Advice about Retirement Living

Female reception staff member on phone call respite care

In many Helping Hand retirement living properties, Helping Hand retains ownership of the home and land, and residents purchase a licence to live in the unit. Some properties may also be offered as rental units.

To understand your options fully, please talk to our Housing Coordinator, and read more about Retirement Living costs here.

Yes, visitors are generally welcome in retirement living, including family and friends. Visitor stays may depend on village rules, the type of unit and any relevant agreement terms.

Next step: Ask Helping Hand about visitor guidelines for the retirement village you are considering.

Some pets may be allowed in a retirement village, depending on the village rules and the type of pet. Pet arrangements may consider safety, suitability, neighbours, property requirements and approval processes.

Next step: Ask Helping Hand about pet guidelines before choosing a retirement living unit.

Retirement villages are generally designed for older people who can live independently but want a lower-maintenance home in a more supported, community-based environment. Eligibility, age requirements and village agreements can vary. Retirement living is different from residential aged care because it does not provide 24/7 nursing care.

Next step: Contact Helping Hand to discuss retirement living options, current availability and whether a village may suit your needs.

Retirement living is primarily independent living, but residents may be able to access extra services separately if their needs change. Support may include community activities, maintenance and village management. Health, personal care or home support services may need to be arranged separately through government-funded or private services.

Next step: Ask Helping Hand what services are included at each village and what support can be arranged if your needs change.

Retirement living is for people who want independent living in a community setting, while residential aged care is for people who need ongoing care and support in an aged care home. Retirement living focuses on lifestyle, independence and community. Residential care includes personal care, nursing, meals, daily support and 24/7 staff availability.