If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.
Or if you are ready to register your interest in this service, you can do this online now too.
We understand that people feel comfortable in their own home, maintaining their independence. We offer a range of services across metropolitan Adelaide and beyond so you can stay at home doing the things you love.
See Help at HomeNeed some more advice?
If you’ve got more questions about Help at Home, we’ve got answers.
See adviceIn our retirement living units you’ll have more time to enjoy doing the things you love without the maintenance of looking after a big home and garden.
See Retirement LivingNeed some more advice?
Is Retirement Living right for you? Get some extra advice from Helping Hand.
See adviceOur care homes offer a comfortable, safe and homelike environment with activities and care individually tailored to suit the needs and wants of our residents.
See Residential CareNeed some more advice?
Is Residential Care right for you? Get some extra advice from Helping Hand.
See adviceAged Care is so important. Some people forget that. You don’t and neither do we. Join our team and be part of something bigger. Together we’re there to care and here for good.
See CareersWhy work with us?
Do you want to join the Helping Hand team and make a difference?
See job vacanciesWe understand that people feel comfortable in their own home, maintaining their independence. We offer a range of services across metropolitan Adelaide and beyond so you can stay at home doing the things you love.
See Help at HomeNeed some more advice?
If you’ve got more questions about Help at Home, we’ve got answers.
See adviceIn our retirement living units you’ll have more time to enjoy doing the things you love without the maintenance of looking after a big home and garden.
See Retirement LivingNeed some more advice?
Is Retirement Living right for you? Get some extra advice from Helping Hand.
See adviceOur care homes offer a comfortable, safe and homelike environment with activities and care individually tailored to suit the needs and wants of our residents.
See Residential CareNeed some more advice?
Is Residential Care right for you? Get some extra advice from Helping Hand.
See adviceAged Care is so important. Some people forget that. You don’t and neither do we. Join our team and be part of something bigger. Together we’re there to care and here for good.
See CareersWhy work with us?
Do you want to join the Helping Hand team and make a difference?
See job vacanciesWe understand that people feel comfortable in their own home, maintaining their independence. We offer a range of services across metropolitan Adelaide and beyond so you can stay at home doing the things you love.
See Help at HomeNeed some more advice?
If you’ve got more questions about Help at Home, we’ve got answers.
See adviceIn our retirement living units you’ll have more time to enjoy doing the things you love without the maintenance of looking after a big home and garden.
See Retirement LivingNeed some more advice?
Is Retirement Living right for you? Get some extra advice from Helping Hand.
See adviceOur care homes offer a comfortable, safe and homelike environment with activities and care individually tailored to suit the needs and wants of our residents.
See Residential CareNeed some more advice?
Is Residential Care right for you? Get some extra advice from Helping Hand.
See adviceAged Care is so important. Some people forget that. You don’t and neither do we. Join our team and be part of something bigger. Together we’re there to care and here for good.
See CareersWhy work with us?
Do you want to join the Helping Hand team and make a difference?
See job vacanciesWe value people’s health, wellbeing and wellness. These are not buzz words to us, they are words that describe someone’s ability to live an independent, healthy and connected life.
Attending exercise classes is a fun and social way to help build strength and fitness as well as maintain an active, and independent lifestyle.
More on Exercise ClassesWe have many allied health professionals who can visit at home, or in one of our Healthcare Centres across Adelaide. We have friendly, qualifies staff ready to assist you with physio, podiatry, OT and more.
More on Allied Health & NursingJoining a social group is a great way to keep active. We offer many different groups that clients can choose from based on their interests. Make new friends, stay in touch with old ones, and enhance your health and wellbeing.
More on Social GroupsJoining a wellness group is a great way to meet new people and improve your mental health and wellbeing. The group sessions cover a range of topics designed to assist you in reducing social isolation, dealing with grief and loss, and improving your general mental health.
More on Mental WellbeingIf you need more information you can call one of our friendly team members now, or request a callback at a preferred time.
Or if you are ready to register your interest in this service, you can do this online now too.
The cost of help at home services varies from person to person, depending on what services you are receiving, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also publish our fees for Home Care Packages and Elevate by Helping Hand on our website.
You can talk to our Home Care Services team with any queries about your account, on 1300 444 663. You can also contact our Accounts Department on 08 8366 5426 if you are having trouble with a payment. Please have your Client ID number ready – this can be found on the top right-hand side of your Tax Invoice/Statement.
Transition care provides short-term care after a hospital stay to help you get back on your feet. You can have nursing, physical therapy and personal care services. You will need to have hospital staff arrange an assessment while you are still an inpatient, or you can arrange this yourself by phoning My Aged Care on 1800 200 422.
The Commonwealth Home Support Programme (CHSP) supports older people who are still managing well, but want some extra assistance, at home. Home Care Packages (HCP) provide more care and support services on an ongoing basis, for people whose needs are more intensive or complex. Both programs give you support to stay at home, but there are some differences:
CHSP:
HCP:
Yes. We’re really happy when you find a worker that you click with, and encourage you to let us know if you’d like a specific team member to visit you regularly. We will do our best to make sure we schedule them in with you, however at times it may not be possible if there has to be a last minute change to your service date or time. We will always let you know in advance if someone different to usual will be visiting you.