Advice

Finding the right age care service is really important. We created a podcast to help people do just that by providing information and advice from people both delivering and receiving quality age care.

In the first episode of Age Old Problems: New Aged Care we discuss Home Care. With the help of Jo Carter Jones, Group Manager of Retirement Living and Housing at Helping Hand, and one of our Home Care clients Reg, we’ll help you learn:

• The difference between Home Care Packages and the Commonwealth Home Support Programme
• Who is eligible for Home Care
• What sort of services are available
• How best to start the process
• The documentation you need ready, and other tips for making the process run smoothly
• Where to seek the best advice
• Why you should be open to help
• And how accessing Home Care can make a happy life even happier!

Yes. All employees need a valid NDIS Worker Screening clearance, or be willing to obtain one, to work at Helping Hand.

Once you have had an interview and a functional capacity test (if applicable), we will endeavour to let you know within ten working days whether you have been successful. All employment offers are conditional on having a satisfactory national police clearance certificate or criminal history check.

A functional capacity test is a physical assessment that measures your ability to cope with the physical aspects of a role. It helps us to make sure you can do the job safely, without risking personal injury. If you are applying for a role that involves direct care for our clients, you will need to undergo a functional capacity test if your application progresses. It involves various tests and observations relating to:

• Physical strength
• Stamina
• Range of movement
• Tolerance to functional activities such as lifting, carrying, etc

Yes, we need the details of two referees who know you professionally. These can be your recent supervisor(s) and ideally your current employer. We contact your referees if we would like to progress your application after interview to provide us with more information about your previous working experience and roles. Please provide their full name, job title, the company they work for and a contact phone number or email address. Please contact your referees before giving us their details, so they are aware we may be in touch.