31 July 2026

There to Care Awards – 2026 Q3 recipients announced

The latest There To Care Awards recipients have been announced! The awards, which focus on celebrating our values of excellence, respect, compassion and community, help us to celebrate the amazing work our people do every day.

Each recipient was recognised for the way they put our values into action. From taking the time to listen and support someone through a difficult moment, to going the extra mile for a resident, client or colleague, their kindness, compassion, teamwork and commitment to excellence help make Helping Hand a better place for everyone.

Harneet, Technical Support Officer, was recognised for always being willing to help others, sharing her knowledge and making sure technology supports her colleagues to do their work.
Christelle, Admissions Consultant, brings kindness and compassion to the admissions process, helping residents and families feel comfortable, informed and supported at what can be an emotional time.
Caleb, Community Gardener, demonstrated compassion and a strong commitment to client safety when he responded to an emergency situation outside his usual duties, staying with a client and their spouse until paramedics arrived.
Narelle, Customer Journey Manager, consistently goes above and beyond for home care clients and colleagues across our regional areas, with genuine compassion and a focus on achieving the best possible outcomes.
Mary, Hotel Services Assistant, takes the time to connect with residents, ensuring they have choice at mealtimes and making time for one-on-one conversations, including staying back after work to spend time with residents.
Lori and Janine, Care Workers, were recognised for their person-centred approach to care, helping residents feel supported, respected and comfortable while finding practical ways to promote independence and safety.
Tina, Poonam, Wendy and Pratiksha, Registered Nurses, each demonstrate compassion, professionalism and a strong commitment to supporting residents and colleagues. They bring calm, caring and reliable approaches to their work and are always willing to lend a helping hand.
Shagan, Care Worker, was recognised for her professionalism, reliability and attention to detail, consistently going above and beyond in her work.
Rosalyn, Customer Service Officer, is a welcoming face of Lealholme, building strong connections with residents, families and colleagues through her kindness, compassion and willingness to help.
Naomi and Lorebelle, Hotel Services Assistants, help create a warm and welcoming environment for residents through their friendly nature, genuine interest in others and willingness to support those around them.
Riley, Care Worker, was recognised for taking the time to listen and reassure a resident through a difficult situation, helping them feel safe and supported.
David, Physiotherapist, has made a meaningful difference through the reablement program, using a person-centred approach to help residents improve their mobility, confidence and quality of life.
Rebecca and Bec, Allied Health Receptionists, were recognised for their teamwork, adaptability and willingness to support clients and colleagues, helping ensure continuity of service and a positive team culture.

Congratulations to all our Q3 recipients, and thank you for the difference you make to our Helping Hand community. Your everyday actions show what it means to live our values and be there to care.