Community respite care

We can provide respite care in the home and in the community.

In your home

We offer respite care in your home, meeting individual health and care needs in a comfortable, familiar place.

In the community

Day groups are available in metropolitan Adelaide in a community setting. Depending on the person’s interests, we can also arrange outings – this may include a trip to the beach, going out for coffee or a drive through the hills.

Carer support

Caring for someone is rewarding, but can also be challenging. Our social work team can provide a supportive space to share stories and ask questions. We cover a range of topics to support carers, including the value of carers, the benefits and challenges, the changes in caring, celebrating relationships, taking care of yourself and more.

Residential respite care

Residential respite care is available at all of our eleven Helping Hand aged care homes. With stays starting at two weeks, carers have the time to take a well earned break and can even go on a holiday.

Guests have their own rooms with private ensuite and have access to the facilities and activities of the home during their stay.

How much does it cost?

Click here to find more information about the cost of residential respite care on the My Aged Care website.

Listen to our podcast to find out more

Listen to our Age Old Problems: New Aged Care podcast episode about residential respite:


Permanent care

Our residents and their families feel at home in our care homes. We offer choice and personalised care tailored to your needs and interests.

Find out more

Dementia care

People living with dementia are well cared for in our care homes. Our staff are trained in dementia care and can offer advice support to residents and families.

Find out more

Palliative care

Palliative care is more than just end of life. Our trained staff offer care and support for residents with chronic illnesses or conditions, promoting a better quality of life by alleviating suffering and fostering wellness.

Find out more

Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Help at Home

Female reception staff member on phone call respite care

The cost of help at home services varies from person to person, depending on what services you are receiving, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also publish our fees for Support at Home and Elevate by Helping Hand on our website.

Yes. Helping Hand can arrange residential care home tours by appointment. Visiting a home can help you understand the environment, rooms, shared spaces, lifestyle activities and whether the home feels right for you or your family member. Entry requirements may change depending on current health or government advice. Virtual tours are also available for some homes on the residential care locations page.

Next step: Call 1300 653 600 or book a tour online.

Contact Helping Hand’s Home Care Services team for questions about your account, invoices or services. Keep your Client ID details nearby so the team can help quickly.

Next step: Call Helping Hand on 1300 444 663 or use the enquiry pathway on the website.

Qualified nurses can visit clients in their home and make them feel safe and comfortable. They can help with managing wounds, medication, continence and more. They can carry out health assessments and reviews, and help with monitoring blood pressure, oxygen levels and more. Our nurses are a great support for people who are recovering from injury or illness and need some help to get back on their feet.

Transition Care, also known as TCP, offers up to 12 weeks of short-term support to help older people recover safely after a hospital stay. Support may include physiotherapy, personal care, nursing and help returning home. Hospital staff can help arrange an assessment while you are still an inpatient, or you can contact My Aged Care yourself.

Next step: Speak with hospital discharge staff as early as possible, call My Aged Care on 1800 200 422, or contact Helping Hand to discuss available home support options.

The Commonwealth Home Support Programme (CHSP) supports older people who are still managing well, but want some extra assistance, at home. Support at Home provides more care and support services on an ongoing basis, for people whose needs are more intensive or complex. Both programs give you support to stay at home, but there are some differences:

CHSP:

  • choose from a set menu of services – there isn’t much flexibility
  • only pay for the services you use
  • dip in and out of the program as you need things
  • have your eligibility assessed by the Regional Assessment Service (RAS).

Support at Home:

  • Our Care Partner Team helps you understand the system and work out a care plan that suits your individual needs and preferences
  • you can access Government funding for the services you have been assessed as needing
  • you may need to make a co-contribution based on your income and assets (this is determined by the government not Helping Hand)
  • your eligibility is assessed by the Aged Care Assessment Team (ACAT).