Intergenerational Program award win

Golden Connections at Golden Grove: Generations in Conversation wins at Nursing and Midwifery Excellence Awards 2026

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Help at home

The right home care services can help you stay safe, comfortable and independent at home for longer. Helping Hand provides in-home support across metropolitan Adelaide and regional South Australia, including domestic assistance, personal care, transport, nursing, allied health and social connection.

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Latest podcast episode out now!

Listen to our podcast, Age Old Problems: New Aged Care, for expert insights into the evolving landscape of elderly support. We discuss social connection, navigating the My Aged Care system, and stories from our community to help you make informed decisions about your future.

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Time moves forward

So do you, with Helping Hand

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There to care. Here for good.

Join a team that cares for older South Australians every day. Explore aged care jobs, volunteering and student placements with Helping Hand across home care, residential care, retirement living and support services.

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Westering,
North Adelaide

A new era of aged care at North Adelaide

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Explore our locations

We have a presence across metro and regional South Australia. We can provide care and services in your own home as well as more tailored support in any of 11 residential care homes.

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Careers

Looking for a rewarding career in aged care? Join Helping Hand’s team across South Australia and explore roles in nursing, lifestyle coordination, hospitality and support services, with benefits that support you to do meaningful work with older people every day.

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Feedback

How can we improve our services? Your feedback is essential to our commitment to excellence. Whether you have a suggestion for our home care teams or a compliment for our residential staff, we provide multiple channels for you to share your experience and help us shape the future of care.

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Advice

Aged care can be confusing and complex. We’re here to help, if you’ve got questions check out our new advice section.

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A proud history of service in South Australia

Established in 1953, Helping Hand is a leading not-for-profit aged care provider in South Australia. Our long-standing commitment to the community ensures that our residents and clients receive care backed by more that 70 years of expertise supporting older South Australians across home care, retirement living and residential care. Helping Hand is a government-accredited aged care provider, assessed against the Aged Care Quality Standards by the Aged Care Quality and Safety Commission.

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Hear from our community

I was sitting at home 24/7. One of the Helping Hand coordinators suggested I attend this social group. They pick me up, we have a lovely lunch and I’m home by 4pm. I look forward to Fridays, I’ve come out of my shell.

Annette

Helping Hand social group participant
We both appreciate being in walking distance to shopping, library and Council community support programs. We go on outings arranged through the Council and Margaret is also doing an exercise program. It is important to seek out what is available in your community and take the opportunities to participate and get involved.

Bill and Margaret

Retirement Village residents, Prospect
I do find dance class exciting. I get completely lost in the moment and the hour goes way too soon. The social experience and friendships are great.

Gaynor

Helping Hand dance class participant
In my heart, I still feel Italian, but my loyalty is to Australia first, this is my home. Thank God I was able to find a place here in Whyalla. My daughter visits and calls me every day, and I enjoy the activities.

Liliana

Resident, Helping Hand Copperhouse Court Whyalla
We are absolutely thrilled to be in our delightful unit that is so close to the beach. And we are very grateful to Helping Hand and our village neighbours for providing this wonderful community environment for us and our labrador Newton.

Rae and Bruce

Retirement Village residents, Whyalla

Find the right care with Helping Hand

Helping Hand offers different types of aged care and accommodation depending on your needs.

  • Help at Home supports older people to stay independent in their own home with services such as cleaning, personal care, transport, nursing, allied health, respite and social support.
  • Residential Care provides 24-hour care, nursing, meals, lifestyle activities and a safe home environment for people who need more daily support.
  • Retirement Living is for people aged 55 and over who want to live independently in a lower-maintenance home within a connected community.

Not sure where to start? Contact Helping Hand for guidance on 1300 653 600, or visit My Aged Care to learn about assessments, eligibility and funding options.

See Help at Home
See Retirement Living
See Residential Care

Advice

Find practical aged care advice on help at home, My Aged Care assessments, residential care, retirement living, dementia support, respite, funding and next steps.

Female reception staff member on phone call respite care

Contact Helping Hand’s Home Care Services team for questions about your account, invoices or services. Keep your Client ID details nearby so the team can help quickly.

Next step: Call Helping Hand on 1300 444 663 or use the enquiry pathway on the website.

Transition Care, also known as TCP, offers up to 12 weeks of short-term support to help older people recover safely after a hospital stay. Support may include physiotherapy, personal care, nursing and help returning home. Hospital staff can help arrange an assessment while you are still an inpatient, or you can contact My Aged Care yourself.

Next step: Speak with hospital discharge staff as early as possible, call My Aged Care on 1800 200 422, or contact Helping Hand to discuss available home support options.

Retirement villages are generally designed for older people who can live independently but want a lower-maintenance home in a more supported, community-based environment. Eligibility, age requirements and village agreements can vary. Retirement living is different from residential aged care because it does not provide 24/7 nursing care.

Next step: Contact Helping Hand to discuss retirement living options, current availability and whether a village may suit your needs.

Yes, visitors are generally welcome in retirement living, including family and friends. Visitor stays may depend on village rules, the type of unit and any relevant agreement terms.

Next step: Ask Helping Hand about visitor guidelines for the retirement village you are considering.

In-home care allows you to continue living independently at home. You can tailor the care you receive to meet your needs, and support is offered on a sliding scale from basic to high care needs.

Residential care is there for people who are no longer able to live independently at home, either due to physical frailty or the need for increased support due to conditions such as dementia. Support and care is provided 24/7, including meals, assistance with daily living activities, and lifestyle and activity programs.