Need extra support at home?

Many people start home care when everyday tasks become harder, after a hospital stay, or when family carers need extra support. Helping Hand can help with domestic and personal care, transport, shopping, nursing, respite, allied health, social support and home or garden maintenance.

Where we operate: metropolitan Adelaide, Eyre Peninsula, Barossa Valley, Mid North, Lower North and Yorke Peninsula.

You can also explore our podcast and video resources below for practical advice on getting started, nursing at home and changes to aged care programs.

Why choose Helping Hand for home support?

Helping Hand is a government-accredited, registered not-for-profit aged care provider with more than 70 years of experience supporting older South Australians. We are assessed against the Aged Care Quality Standards by the Aged Care Quality and Safety Commission.

  • Tailored support: We create a care plan based on your goals, routines and assessed needs.
  • Practical help: Services can include cleaning, personal care, transport, nursing, respite, allied health and home maintenance.
  • Care when you need it: Home care services are available seven days a week, including public holidays.
  • Whole-person care: We consider physical, social and emotional needs, not just daily tasks.
  • Experienced local team: Care is delivered by respectful and knowledgeable staff who understand the needs of older South Australians.

Services we offer

As a South Australian not-for-profit established in 1953, Helping Hand has more than 70 years of experience providing home care and in-home support to older people across metropolitan Adelaide and regional South Australia. Services may include:

  • Domestic support: cleaning, laundry and help around the home.
  • Personal care: help with showering, dressing, grooming and daily routines.
  • Transport: support to attend appointments, shopping and social activities.
  • Nursing: health checks, wound care, medication support and continence support.
  • Allied health: physiotherapy, podiatry, occupational therapy, exercise physiology, speech pathology and dietetics.
  • Garden and home maintenance: help with outdoor areas, repairs and safety.
  • Home modifications: changes that make it safer and easier to live at home.
  • Social support: help to stay connected with community, activities and other people.
  • Respite: support for carers who need a break.

Next step: Learn about our services or speak with Helping Hand about what support may be right for you.

Learn about our services

Costs

The cost of Help at Home depends on your care needs, the services you receive and whether you are eligible for government funding. You may be able to access support through CHSP, Support at Home or private-pay services. Helping Hand can explain service fees, funding options and next steps once you know what type of support you may be eligible for.

Learn more about costs

Wellness & lifestyle

Wellness and Lifestyle services help older people stay active, social and independent. Support can include exercise classes, wellness groups, allied health, social groups and activities that build strength, confidence and connection. These services are designed for people who want to improve health, maintain mobility and keep doing the things they enjoy.

Learn more about wellness and lifestyle

Contact and next steps

Ready to start or need help understanding your options?

  • Call Helping Hand on 1300 444 663 to speak with the team.
  • Request a callback at a time that suits you.
  • Register your interest online.
  • Visit My Aged Care to check eligibility and assessment requirements.

Help at Home FAQs

Find clear answers to common questions about in-home support, aged care assessments, CHSP, Support at Home, home care costs, hospital transition care and choosing the right service.

Female reception staff member on phone call respite care

Start by thinking about what support would help you stay safe and independent at home. This may include cleaning, personal care, transport, nursing, allied health, respite or social support. You can then contact My Aged Care for an assessment or speak with Helping Hand about your options.

You can learn more about getting started with home care by listening to the podcast episode below.

Next step: Call My Aged Care to start the assessment process, or contact Helping Hand for guidance.

Contact Helping Hand’s Home Care Services team for questions about your account, invoices or services. Keep your Client ID details nearby so the team can help quickly.

Next step: Call Helping Hand on 1300 444 663 or use the enquiry pathway on the website.

Transition Care, also known as TCP, offers up to 12 weeks of short-term support to help older people recover safely after a hospital stay. Support may include physiotherapy, personal care, nursing and help returning home. Hospital staff can help arrange an assessment while you are still an inpatient, or you can contact My Aged Care yourself.

Next step: Speak with hospital discharge staff as early as possible, call My Aged Care on 1800 200 422, or contact Helping Hand to discuss available home support options.

The Commonwealth Home Support Programme (CHSP) provides entry-level support, while Support at Home is the government program for people with more ongoing or complex support needs. CHSP may help with basic services such as cleaning, transport or social support. Support at Home can include a broader range of services based on assessed needs and funding approval.

Next step: Visit My Aged Care for official eligibility and assessment information.

Home care supports you to stay living independently in your own home with services such as cleaning, personal care, transport, nursing, allied health and social support. Residential care is for people who need 24-hour support in a care home, including nursing, meals, personal care and lifestyle activities.

If you are unsure which option is right, contact Helping Hand or arrange an aged care assessment through My Aged Care.