16 September 2025

Launching our new Strategic Plan 2025-2030

From 2020 to 2025, we achieved a great deal together. We’ve expanded our reach, strengthened our services, and made a real difference in the lives of many older South Australians.

These achievements have created a strong foundation for the next stage of our journey.

Our new Strategic Plan 2025 – 2030 builds on that foundation. It’s about taking what we’ve learned, building on our strengths, and setting our sights higher – moving from compliance to excellence, setting new benchmarks in aged care, and bringing our unique combination of local understanding and compassionate service to more people and communities.

At the heart of the plan is our mission: to create communities and experiences to enable older people to live their best lives.

We believe that later life should be rich with connection, purpose and joy. We want every person we support to have the opportunity to do the things that matter to them, to stay connected, active and valued. That’s the kind of aged care that changes lives, and it’s the standard we are setting for ourselves.

To give you a clearer picture of where we’re heading, we’ve created a short video introducing the Strategic Plan, which you can watch here.

Everyone at Helping Hand has an important role to play in our vision to be the most trusted and exceptional partner in aged care and wellbeing services in South Australia. Together, we’re building a thriving, diverse organisation that enables more people to access the care and support they need, and to live their lives to the fullest.

We’re excited about what lies ahead. This plan marks the beginning of our next five years, and it’s only the start.

When good people come together, amazing things happen.