How can dementia care help?

Dementia care involves a multifaceted approach aimed at supporting individuals living with cognitive decline while fostering a safe and enriching environment. Central to dementia care is the recognition of the unique needs and challenges faced by residents, including memory loss, confusion, and behavioural changes.

Helping Hand employs specialised programs and interventions tailored to address these needs, such as structured routines, sensory stimulation activities, and cognitive therapies.

These initiatives aim to enhance residents’ cognitive function, maintain their independence for as long as possible, and promote a sense of dignity and self-worth.

What to expect when receiving dementia care

At Helping Hand, dementia care extends beyond individual support to encompass education and training for staff members and support groups for families.

By fostering a deeper understanding of dementia and its impact, our carers can provide more empathetic and effective care, while also recognising the importance of creating a supportive environment that values residents’ autonomy and dignity.

Through a holistic approach that prioritises empathy, education, and tailored support, Helping Hand’s dementia care strives to enhance the overall quality of life for residents and their families.

Respite care

We think carers are amazing and deserve time off every now and then to rest and recharge. Our respite options give carers the opportunity to get to appointments, go on a social outing or go on a holiday.

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Permanent care

Our residents and their families feel at home in our care homes. We offer choice and personalised care tailored to your needs and interests.

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Palliative care

Palliative care is more than just end of life. Our trained staff offer care and support for residents with chronic illnesses or conditions, promoting a better quality of life by alleviating suffering and fostering wellness.

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Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Help at Home

The cost of help at home services varies from person to person, depending on what services you are receiving, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also publish our fees for Home Care Packages and Elevate by Helping Hand on our website.

You can talk to our Home Care Services team with any queries about your account, on 1300 444 663. You can also contact our Accounts Department on 08 8366 5426 if you are having trouble with a payment. Please have your Client ID number ready – this can be found on the top right-hand side of your Tax Invoice/Statement.

Transition care provides short-term care after a hospital stay to help you get back on your feet. You can have nursing, physical therapy and personal care services. You will need to have hospital staff arrange an assessment while you are still an inpatient, or you can arrange this yourself by phoning My Aged Care on 1800 200 422.

Qualified nurses can visit clients in their home and make them feel safe and comfortable. They can help with managing wounds, medication, continence and more. They can carry out health assessments and reviews, and help with monitoring blood pressure, oxygen levels and more. Our nurses are a great support for people who are recovering from injury or illness and need some help to get back on their feet.

The Commonwealth Home Support Programme (CHSP) supports older people who are still managing well, but want some extra assistance, at home. Home Care Packages (HCP) provide more care and support services on an ongoing basis, for people whose needs are more intensive or complex. Both programs give you support to stay at home, but there are some differences:

CHSP:

  • choose from a set menu of services – there isn’t much flexibility
  • only pay for the services you use
  • dip in and out of the program as you need things
  • have your eligibility assessed by the Regional Assessment Service (RAS).

HCP:

  • a Home Care Coordinator helps you understand the system and work out a care plan that suits your individual needs and preferences
  • you get your own funds to use and can decide how to spend it, rather than choosing from a menu
  • once you have a package, it stays in place for the long term
  • your eligibility is assessed by the Aged Care Assessment Team (ACAT).