How can dementia care help?

Dementia care involves a multifaceted approach aimed at supporting individuals living with cognitive decline while fostering a safe and enriching environment. Central to dementia care is the recognition of the unique needs and challenges faced by residents, including memory loss, confusion, and behavioural changes.

Helping Hand employs specialised programs and interventions tailored to address these needs, such as structured routines, sensory stimulation activities, and cognitive therapies.

These initiatives aim to enhance residents’ cognitive function, maintain their independence for as long as possible, and promote a sense of dignity and self-worth.

Listen to our podcast to find out more

Listen to our Age Old Problems: New Aged Care podcast episode – Recognising Early Signs of Dementia

What to expect when receiving dementia care

At Helping Hand, dementia care extends beyond individual support to encompass education and training for staff members and support groups for families.

By fostering a deeper understanding of dementia and its impact, our carers can provide more empathetic and effective care, while also recognising the importance of creating a supportive environment that values residents’ autonomy and dignity.

Through a holistic approach that prioritises empathy, education, and tailored support, Helping Hand’s dementia care strives to enhance the overall quality of life for residents and their families.

Listen to our podcast to find out more

Listen to our Age Old Problems: New Aged Care podcast episode – Dementia in a Residential Care Home

Listen to our Age Old Problems: New Aged Care podcast episode – Support for Loved Ones of those with Dementia

Respite care

We think carers are amazing and deserve time off every now and then to rest and recharge. Our respite options give carers the opportunity to get to appointments, go on a social outing or go on a holiday.

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Permanent care

Our residents and their families feel at home in our care homes. We offer choice and personalised care tailored to your needs and interests.

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Palliative care

Palliative care is more than just end of life. Our trained staff offer care and support for residents with chronic illnesses or conditions, promoting a better quality of life by alleviating suffering and fostering wellness.

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Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Residential Care

Female reception staff member on phone call respite care

Yes. Helping Hand can arrange residential care home tours by appointment. Visiting a home can help you understand the environment, rooms, shared spaces, lifestyle activities and whether the home feels right for you or your family member. Entry requirements may change depending on current health or government advice. Virtual tours are also available for some homes on the residential care locations page.

Next step: Call 1300 653 600 or book a tour online.

Aged care residents have rights under the Statement of Rights. These include the right to independence, autonomy, empowerment and freedom of choice; equitable access; quality and safe care and services; respect for privacy and information; person-centred communication and the ability to raise issues without reprisal; and the right to advocates, significant persons, and social connections.

Next step: Read the Statement of Rights and speak with Helping Hand if you have questions about resident rights, advocacy or support.

Residential aged care costs vary depending on the home, room type, government funding and your personal financial situation. The Australian Government may contribute to care costs, and residents may also need to contribute depending on their means assessment. Costs may include care fees, accommodation costs and optional additional services. Helping Hand publishes fees on individual residential care home pages.

Next step: Review My Aged Care cost guidance, check fees on the relevant home page and speak with Helping Hand’s Admissions Team.

Eligibility for government-subsidised residential aged care is assessed through My Aged Care. An aged care assessor will discuss your health, safety, daily support needs and current living situation before confirming whether you are approved for residential aged care. Many people still know this as an ACAT assessment. Your approval letter will explain which services you are eligible to access and may include referral codes.

Next step: Contact My Aged Care to arrange an assessment, then speak with Helping Hand about available homes and next steps.

Retirement living is for people who want independent living in a community setting, while residential aged care is for people who need ongoing care and support in an aged care home. Retirement living focuses on lifestyle, independence and community. Residential care includes personal care, nursing, meals, daily support and 24/7 staff availability.