A proud history of service in South Australia

Established in 1953, Helping Hand has a proud history of offering help and support to older South Australians for over 70 years.

Learn about us

Find the right care with Helping Hand

We offer a variety of options for different levels of care, from help at home, to residential care, or even retirement living communities.

See Help at Home
See Retirement Living
See Residential Care

Advice

Let us guide you to the information you need, and answer the questions you may have.

Contact Helping Hand’s Home Care Services team for questions about your account, invoices or services. Keep your Client ID details nearby so the team can help quickly.

Next step: Call Helping Hand on 1300 444 663 or use the enquiry pathway on the website.

Transition Care, also known as TCP, offers up to 12 weeks of short-term support to help older people recover safely after a hospital stay. Support may include physiotherapy, personal care, nursing and help returning home. Hospital staff can help arrange an assessment while you are still an inpatient, or you can contact My Aged Care yourself.

Next step: Speak with hospital discharge staff as early as possible, call My Aged Care on 1800 200 422, or contact Helping Hand to discuss available home support options.

Retirement villages are generally designed for older people who can live independently but want a lower-maintenance home in a more supported, community-based environment. Eligibility, age requirements and village agreements can vary. Retirement living is different from residential aged care because it does not provide 24/7 nursing care.

Next step: Contact Helping Hand to discuss retirement living options, current availability and whether a village may suit your needs.

Yes, visitors are generally welcome in retirement living, including family and friends. Visitor stays may depend on village rules, the type of unit and any relevant agreement terms.

Next step: Ask Helping Hand about visitor guidelines for the retirement village you are considering.

Home care supports you to stay living independently in your own home with services such as cleaning, personal care, transport, nursing, allied health and social support. Residential care is for people who need 24-hour support in a care home, including nursing, meals, personal care and lifestyle activities.

If you are unsure which option is right, contact Helping Hand or arrange an aged care assessment through My Aged Care.

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