Executive Team at Helping Hand – call 1300 653 600

Executive Team

Executive Team

Members of our Executive Team have a range of qualities, qualifications and characteristics that enable us to deliver the best possible services for our clients.

The Executive Team are engaged, dedicated, professional and genuine. We are privileged to have such talent leading the charge; continuously striving for change and improvement.

Executive Manager Samantha Giorgatzis

Samantha Giorgatzis, Executive Manager Marketing and Customer Experience

Samantha is a graduate from the University of South Australia with a Bachelor in Marketing and a Bachelor in Human Resource Management. With over 20 years’ experience in strategic marketing and branding, her broad experience includes development of new products to market, market research, event management and customer relationship management.

Prior to working at Helping Hand, Samantha worked in Local Government managing brand development, sponsorships and destination campaigns. She has worked closely with private enterprises to create win win partnerships across all levels of government.

Executive Manager Rob Heinjus

Rob Heinjus, Executive Manager Home Care Services

Rob has transitioned into the Aged Care sector following extensive experience in the Community Recreation and Sport Industry. For more than 15 years Rob facilitated the direct delivery of sport, recreation and aquatics programs to more than 20 communities around Australia. The diversity of these communities and locations included metropolitan Adelaide, remote sites such as Christmas Island, and the Indigenous community of Mutitjulu in Central Australia. More recently he oversaw the Operations and Racing portfolio for the South Australian Jockey Club.

Rob was voluntary Director for the peak recreation body in SA; Recreation SA for six years, supported community development through a role as Youth Mentor with Whitelion and previously established My Active Community as an Incorporated Association to provide services to communities in need. Rob is responsible for Home Care Services and Retirement Living at Helping Hand.

Natalie Morris, Executive Manager People and Culture

Natalie joined Helping Hand in March 2022.

Natalie has had an extensive career across SA state government, employee advocacy and workers compensation.  She has substantial knowledge and experience in all facets of this critical role including industrial relations, work health & safety, organisational development, people and performance and change management.

Natalie is a qualified lawyer, a graduate of the Australian Institute of Company Directors, certified in ProSci change management and is currently doing her certification program with the Australian Human Resources Institute.  She has served on several not-for-profit boards and committees and is joining Helping Hand to make a positive difference in an organisation that aligns true to her personal values.

Chief Financial Officer Neil O'Reilly

Neil O’Reilly, Chief Financial Officer

Neil O’Reilly joined Helping Hand as Chief Financial Officer in 2021. He has over 15 years of executive level leadership and senior financial experience across various sectors including professional services, mining, media and construction. His most recent position was as Chief Operating Officer of leading SA residential construction company, Rivergum Homes, where he supported the successful implementation of a renewed strategic direction.

Prior to this, Neil was with Nova Entertainment Group, where he oversaw the operations of the Nova 919 and FiveAA radio stations, following a successful period in senior finance roles within the Group. Neil is a Board member for SIDS & Kids SA, an SA based not for profit providing bereavement support and education services. Neil has also previously served on the Board of Brand SA. His qualifications include BCom; CPA; MBA. Neil brings his business acumen and commercial expertise to ensure the sustainable growth and long-term success of Helping Hand.

Executive Manager Melinda Richardson

Melinda Richardson, Executive Manager Residential Services

Melinda joined us in 2021 from Eldercare, where she was the General Manager for the past three years overseeing all of their eleven metropolitan and regional sites. Prior to that she held senior Nursing Director roles in SA Pathology and at Flinders Medical Centre (Cancer & Ambulatory Services).  She has exceptional skills in operational management, risk management, quality, clinical governance and is a highly accomplished clinician.

With a recently completed mini MBA and participation in a number of leadership development programs, Melinda is well placed to lead and further develop our team in the residential portfolio.

Chief Executive Officer Chris Stewart

Chris Stewart, Chief Executive Officer

Chris Stewart joined Helping Hand as CEO in 2019. He has over 25 years of executive level leadership experience across various sectors including professional services, financial services and healthcare. His most recent position was as Managing Director of a leading SA professional services firm, Hood Sweeney, where he consulted extensively to clients on business growth, strategy and corporate governance.

Chris was a board member of Helping Hand for nine years and chaired the Finance & Property committee from 2012-2015. He is currently a SA regional committee member of the Winston Churchill Memorial Trust and a board member of Windmill Theatre. He has served on a range of other boards and committees, predominantly in the not for profit sector and is a Fellow of the Australian Institute of Company Directors. His qualifications include BSc (Hons); MBA; Diploma (AICD); Diploma of Financial Services; Level 1 Accredited Executive coach.

Chris is passionate about leadership and bringing his commercial and consulting expertise to ensure the growth and ongoing success of Helping Hand.

Executive Manager Vicki York

Vicki York, Executive Manager Care Governance

Vicki has a varied and extensive knowledge of the aged care sector, with over 35 years’ experience in the industry, and a background in nursing. Before her current role, Vicki held several positions within Helping Hand, including Care Manager at our Ingle Farm and North Adelaide residential aged care homes, two years as a Continence Nurse Specialist and several years as a Client Safety and Quality Consultant, working across the organisation to implement programs that improved client safety, quality and risk management of care.

As Executive Manager Care Governance, Vicki has primary responsibility for clinical standards and the systems which ensure that the quality of care delivered to residents and community clients supports their physical, social, emotional, spiritual, and cultural wellbeing. This is achieved through the provision and ongoing maintenance of an organisational care governance framework which specifies Helping Hand’s professional and organisational standards of care, ensures compliance with all regulatory requirements and ensures there is pro-active management of clinical risk.

Vicki is passionate about working to ensure older people have quality care, and creating safe living and working environments in aged care.