Helping Hand is committed to access and equity.
If English is not your first language and you need support to access home care services or residential care, assistance can be provided through Ethnic Link. Visit their website, or call 08 8241 0280.
Helping Hand can also arrange interpreting services during visits or phone calls. Please call 1300 653 600 to arrange these services.
Looking for further information?
If you would like more information on cultural diversity in aged care, please visit the Centre for Cultural Diversity in Ageing website. They are a Victorian based organisation that supports the needs of elderly people from culturally and linguistically diverse backgrounds.
For more information about translation and interpreting services, visit TIS National, an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
In Australia, limited awareness of dementia in people from culturally and linguistically diverse (CALD) backgrounds often results in delayed diagnosis, poorer prognosis, and a higher burden of care on families and health systems. Moving Pictures, an innovative multi-media project, aims to change this through the production of short films co-produced with people from CALD backgrounds. You can view the films here, and also view a series of brochures in different languages here.