In this series we get up close and personal with staff and clients as they share their insights, professional expertise and firsthand experiences.

Latest episode: Understanding the New Aged Care Act
1 November 2025 marked the most significant shift in aged care in more than three decades. With the introduction of the new Aged Care Act, Strengthened Standards, and the Support at Home program, older Australians now have clearer rights, stronger protections, and a system designed around dignity, safety and independence. In this episode of Age Old Problems: New Aged Care, Helping Hand’s Company Secretary Luci Badge joins host Kate Holland to unpack what these reforms mean for residents, clients, families, and providers.

Tune in monthly for new episodes, available here and on Spotify.

Unpack what recent reforms mean for residents, clients, families and providers.

Download transcript

Listen to the personal experiences of a daughter of parents with dementia.

Download transcript

Explore why someone with dementia might need to enter a care home, and the benefits they give.

Download transcript

Listen in to discover what dementia is, what to watch out for, and where to find support.

Download transcript

Learn about the Government’s new Support at Home Program starting in November 2025.

Download transcript

Find out how exercise physiology can help with strength, balance, memory and recovery.

Download transcript

Discover the benefits of accessing nursing services in the comfort of your own home.

Download transcript

Gain insight into how grief and bereavement are natural and important parts of change and loss.

Download transcript

Learn the steps to take to start the process of moving into a residential aged care home.

Download transcript

Get an insight into the experiences of Forgotten Australians and Care Leavers.

Download transcript

We discuss Advance Care Planning and the benefits of planning ahead.

Download transcript

Join volunteer Kaye as she explains the joy and purpose volunteering in aged care can bring.

Download transcript

Learn how occupational therapy can help you remain safe and independent in your own home.

Download transcript

Discover what residential respite is all about, and the benefits for all involved.

Download transcript

Learn what sort of Home Care services you can access, how to start and where to get help.

Download transcript